![]() Note: To upload and attach a file, sue the " Drag and drop here or browse files to attach" dialog below the edit box. TXT file to this thread.Ĩ- With all the monitors connected to the computer, please provide a Report for Intel® Graphics Drivers following the steps on the below link: Intel Core i5-8305G Processor with Radeon RX Vega M GL graphics. ![]() ![]() Intel Core i7-8706G Processor with Radeon Pro WX Vega M GL graphics. Use the option "save all information" to save the. Intel Core i5-8305G Processor with Radeon Pro WX Vega M GL graphics.In the Run box please type dxdiag and hit Enter.In the keyboard, press WinLogo key + R.Also, please provide details of the type of video cables and if you are using adapters, converters or dockings:Ĥ- Have you tested this second monitor with another computer or have you tested a different monitor on your system?ĥ- As a reference, please confirm primary monitor brand and model and the video ports and cable types used with the primary monitor (we understand this one is working fine):Ħ- Provide a screenshot showing the status you mentioned of "availability Offline". Please provide details of the video port on both sides (video port used in the computer, and video port used in the monitor). Intel HD 630 is an excellent and robust GPU for light gaming, basic usage, and 4K video playback. Check it out : Please install it and then restart the computer. I found that there has been a driver released for Intel HD 630 GPU around a week ago. ![]() Did you remove fist the old version before installing the latest Intel® generic driver Version: 27.20.100.8336? Please kindly elaborate on the steps you followed.ģ- We understand that only the second monitor is having issues. There must be a dedicated Intel GPU on your device. In order to check this behavior further, could you please provide the following information?ġ- Please provide details on how you performed the driver update. Thank you for posting on the Intel® communities. ![]()
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